Overview

The Call Records Page allows you to view and manage your call records. You can switch between different types of calls (Voice Bubble, Outbound Calls, Inbound Calls) and filter records by campaigns.

The page is divided into three main tabs:

Voice Bubble

Outbound Calls

Inbound Calls

Each tab displays the relevant call records and provides options to filter and manage these records.

Instructions

Switching Tabs

Click on the desired tab (Voice Bubble, Outbound Calls, Inbound Calls) to view the corresponding call records.

The selected tab will be highlighted, and the call records for that tab will be displayed.

Filtering by Campaign

Each tab has a filter option to select a campaign.

Click on the filter dropdown menu.

Select the desired campaign from the list. The call records will be filtered based on the selected campaign.

Viewing Call Records

The call records are displayed in a table format.

You can see details such as call type, status, and other relevant information.

Loading More Records

If there are more records to load, a "Load More" button will appear at the bottom of the table.

Click the "Load More" button to fetch additional records.

Deleting Call Records

Each call record has a delete option.

Click the delete icon next to the record you want to remove.

The record will be deleted from the list.

Initial Data Load

When you first visit the page, it will automatically fetch and display the initial set of call records.

If there are no call records, a message will be displayed indicating that there are no records yet.

Call Records

Overview#

Navigation#

Instructions#

Switching Tabs#

Filtering by Campaign#

Viewing Call Records#

Loading More Records#

Deleting Call Records#

Initial Data Load#